Jamie was first recommended to us 7 years ago as a consultant to help transition our 30-year-old son, who has an intellectual disability and autism, with the move from our family home into supported accommodation. This had proved to be a very challenging process, as our son had become extremely anxious and was simply refusing to relocate.

Jamie's patience and determination were very important components in this process and these skills were ultimately put to the test when our son had a breakdown and was hospitalised, suffering from polydipsia and a range of serious health consequences that followed. At this time of crisis none of the established services were able to help us. It was Jamie who stepped in with hands on assistance and then used his wealth of experience and knowledge to find emergency care for our son following his stay in hospital. He guided us through what was a traumatic experience for our son and indeed our entire family.

Three months later when our son's health had improved and stabilised to the point where he could finally be transitioned into independent living in his own house with a live-in carer, Jamie was again there to help guide the process, with practical ideas, staff training and ongoing support for our family.

Jamie's calm and reassuring demeanour, combined with his flexibility and availability at all hours, continues to provide our family with the assurance that we have the ongoing support of the highest quality for our son.

Ian and Margaret Stagles. October 31, 2014.

People will always need support just in different amounts of times.